*How do I place my order?

Search our product selections, then click on your selected item and quantity to Add to Cart Button, then click Check Out Button. You will have the option to create an account or Check Out as a guest and place an order.

*How do I track my order?

After Check Out and order processing, you will be notified through email/text and receive a tracking number with order and carrier information.

*How can I cancel my order completely?

Orders can be canceled within 24 hours if the order has not been processed for shipping.

*Can I return my order?

At Elegance Is Key Home Collection, we care about your satisfaction, we stand behind the quality of our products. If you are not satisfied we will do our best to make things right.

Information on returns are located here.

*Can I ship to multiple adresses from a single order?

No, at this time we can only ship to one address per order purchase.

*What gift options are available?

Gift Cards, Apple Wallet Gift Cards. Gift Cards over $150.00 are delivered in our signature black Box and black ribbon; gift cards of $150.00 or less are delivered in our signature black envelope. We offer Gift wrap service elegantly wrapped with our branded logo and ribbon.

Information for gift cards are located here.